FAQ

still have questions?

Do you have a question that isn’t listed on our FAQ page? Or need more details about customizations? Look no further! Fill out the form below & someone from our team will get back to you shortly.

What type of customization do we provide?

We can customize almost any items, such as: Sport jersey’s, T-Shirts, Hoodies, mugs, ceramic tiles, keychains, baseball caps, etc. using several print techniques including digital heat transfers, sublimation, screen printing and embroidery.

What are Heat Transfers?

Heat transfers, consisting of 2 types (digitally printed and computer cut vinyl) are great methods for small quantities because set-up charges are minimal and almost any design can be reproduced. Heat transfers are durable, washable (up to 50 times) and can adhere to almost any fabric or material. Not for hard goods.

What is Sublimation printing?

Dye sublimation is a process where intricate, full colour artwork is first fused onto the source printing paper and then heat is utilized to transfer the image from the sublimation paper to the product. This could be fabric or hard goods (water bottles, mugs, etc.)

Can my logo be created in Rhinestones affordably?

Rhinestones have the added advantage of being very eye catching. Most logos can be modified to use Rhinestones. We carry a large variety of colours and sizes to suit any design needs. Discuss with us our cost-effective solutions for using Rhinestones for your brand.

What type of Protective Solutions do you offer?

We use 3M reflective material which offers high visibility protection. It can be used on garments, safety vests and also helmets, vehicles and other items.

I need help with my Brand, how can you help?

We offer many solutions to enhance your brand awareness from creating a new logo, business cards, signs for your location or vehicle to custom clothing, package labels and promotional giveaways. Our clients include sole proprietors to large businesses.

I have a non-profit organization with limited budget, can you help?

We can offer you affordable options that will work with your budget. We have worked with numerous non-profits, community organizations and sports clubs.

How fast can I receive my order?

We have very quick turnaround times because we produce in-house, locally.

How do I send you my artwork?

Artwork files can be emailed or sent via We Transfer if too large. We prefer Vector art files (Adobe Illustrator) or high-resolution jpegs (300 dpi or better), if possible. If you are unsure, please contact us!

What is better embroidery or screen printing?
Either technique can provide eye-catching and durable results. Depending on your artwork/logo and the item beings decorated, we can help advise which technique is right for you.